Solutions Engineer · Production LLM Applications

I ship production LLM applications for enterprise customers, solo.

Recently shipped an LLM medical records solution to production at a Fortune 500 U.S. insurer as sole technical lead. Open to Solutions Architect, Forward Deployed Engineer, and Solutions Engineer roles at LLM-first companies. Based in India, open to relocation anywhere in the world.

Rahul Nanwani

A quick intro

I turn enterprise AI proofs-of-concept into production systems.

Five-plus years as a Solutions Engineer for Fortune-100 insurance and Tier-1 banking customers, as the sole technical owner on every account I run, no supporting engineer. I own the technical motion end to end, from the first pre-sales POC through deployment, and I build for reuse, so the systems I ship keep working long after handoff.

Rahul Nanwani

01 · Case study

The right answer was no

Convinced a Fortune-100 U.S. life insurer to build less than they asked for.

01

Discovery

The customer came in with business questions, not a technical spec. I worked through several iterations with them to translate what they needed into the actual document classes required.

02

Pushed back

They were leaning toward split classification, dividing each document into sections and classifying every split. I made the case for simple classification, one class per document, instead, on accuracy and on cost.

03

Built & validated

Built the classification workflow, consolidating 40-50 page claims documents into structured, analyst-ready summaries. Validated it against the customer's ground truth, as sole technical owner.

04

Shipped

Shipped to production at around 30,000 pages a year. The simpler model matched the complex one on accuracy, at a lower cost to run, and the customer is happy with the result.

05

Trusted by name

They now ask for me by name when new work comes up on the account, not whoever's assigned.

02 · Proof

The numbers

~4.5M pages/yr
medical records extraction in production at a Fortune 500 U.S. insurer, as sole technical lead
~30k pages/yr
consolidated into analyst-ready summaries, shipped to production at a Fortune-100 U.S. life insurer
6+
enterprise deployments running on a reusable email-processing library I wrote
5+ yrs, 3 promotions
serving Fortune-100 insurance and banking customers
96.2%
field automation on postal claims-intake at a Tier-1 UK insurer
96.03%
automation rate on UK bank statement processing at a top-5 UK bank
~98%
field-level accuracy on blind samples, Settlement Instructions extraction at a Tier-1 international bank
$1.3M TCV / $433K ARR
technical evaluation at a global insurance carrier; we were the preferred vendor

03 · Delivery

A few things I've shipped

Medical records extraction

Fortune 500 U.S. insurer

Shipped a medical records extraction solution to production as sole technical lead for the period I owned it end to end, processing around 4.5 million pages per year. The end-to-end design was adapted from an existing use case at the same customer; I carried it from development through go-live and now own it in production.

~4.5M pages/yr

Postal claims-intake

Tier-1 UK insurer

Shipped a postal claims-intake solution to UAT completion at 96.2% field automation accuracy across 70 fields and four deep-learning models. Designed the solution architecture, trained a new engineer mid-project, and recovered an aggressive timeline after a parallel production incident.

96.2% accuracy across 70 fields

Visual + text extraction for handwritten claims

global insurance carrier

Led a competitive technical evaluation to automate extraction from Japanese handwritten medical certificates. The pipeline handles era-based date conversion (Japanese imperial calendar to Gregorian), hanko stamp recognition, signatures, and circled checkbox selections that the text-only baseline could not address. We were the preferred vendor on the technical evaluation; the customer ultimately chose to build the solution in-house.

$1.3M TCV / $433K ARR · technical evaluation, preferred vendor

Paystub fraud detection

Big Four Australian bank

Built a fraud-detection proof of concept that flags tampered paystubs embedded inside larger, multi-document packets, first by integrating a third-party document-fraud-detection engine into the extraction pipeline, then by replacing it with an LLM-based tool of my own: a detailed fraud-detection prompt run directly against the uploaded document on our production LLM platform, that outperforms the third-party engine.

Technical POC · own LLM tool outperforms third-party engine

04 · Outside work

Open source

blackjack21

Python package · PyPI · actively maintained

A complete library for blackjack rounds: multi-player tables, configurable multi-deck shoes, the full action set (hit, stand, double-down, split, surrender), and configurable dealer rules. Versioned releases on PyPI with a test suite, CI, and documentation on Read the Docs. Latest release: v5.0.0 (March 2026).

05 · Method

How I work

I build reusable tools, not one-off scripts. Two of mine are now standard across the org.

Languages
PythonSQL
LLM engineering
Production LLM SolutionsPrompt EngineeringLLM Workflow DesignDocument Extraction (text + visual)Accuracy Validation
Customer motion
Solution ArchitecturePre-sales POCsTechnical DiscoveryCustomer EnablementAccount Executive Partnership
AI-assisted dev
ClaudeSuperApp in daily flow

Reusable tooling

Fraud-detection toolOwn LLM-based tool that replaced a third-party fraud-detection engine on a live POC.
LLM-embeddings clustering toolGroups similar documents with embeddings + k-means for faster triage.
Email-processing libraryAdopted across 6+ enterprise deployments, saving weeks of setup per project.
Prompt Engineering PlaybookAdopted across the Solutions Engineering org.
Accuracy-validation utilitiesLLM-as-judge scoring for summary and descriptive fields, where exact-match checks don't work.
CICD migration toolGit-based version control for low-code/no-code solutions on the production LLM platform, adopted across 10+ deployments.

06 · Path here

The journey

SuperApp (formerly Instabase)
Aug 2021 – present · 4 roles

Apr 2024 – present

Solutions Engineer II

Production LLM applications for Fortune-100 insurance and banking, from pre-sales POC through deployment.

Oct 2022 – Mar 2024

Solutions Engineer I

Shipped claims-indexing and extraction solutions to production across insurance and banking.

Jul 2022 – Oct 2022

Data Operations Lead

Led a team of associates and cut project ramp time by 3+ weeks with new data-preparation strategies.

Aug 2021 – Jun 2022

Data Operations Associate

Contributed to 10+ client use cases and 5+ pre-sales POCs across banking, insurance, and mortgage.

Education

2024 – 2025

M.Sc. Machine Learning & AI

Liverpool John Moores University, UK

Thesis: Explainable AI for Image Classification.

2023 – 2024

Executive PGP, Machine Learning & AI

IIIT Bangalore, India

2017 – 2021

B.Tech, Computer Science & Engineering

MIT ADT University, India

07 · Right now

Where things stand

  • Solutions Engineer II at SuperApp (formerly Instabase) since April 2024 (tenure since August 2021), working with Fortune-100 insurance and Tier-1 banking customers on production AI document workflows.
  • Currently benchmarking a next-generation LLM extraction pipeline against production use cases at a Fortune-100 U.S. life insurer, lifting accuracy from 88.95% to 99.63% and 86.64% to 94.74% in testing, and presented results directly to customer leadership.